Neon material removed from my account

Can the bug be found among the known bugs in the trello Trello? If so, upvote it there instead!

What is the bug?
Answer: With the neon material, I have bought the neon material when the there was cc2 beta for robux. Screenshot by Lightshot, and now I dont have that neon material

How often does the bug happen? (Everytime/sometimes/rarely)
Answer: everytime

What steps do you need to take for it to happen? List them in very high detail:

Is the bug related to GUI or something that only happens for you? (GUI = the dealership, derby win screen or any other interface)
Yes/No: no

If yes, screenshot all unique red and yellow text in the developer console and post it here. (Open console by opening roblox settings, scrolling to the bottom and clicking the open developer console button.)

Roblox username: SzymiGamingPL

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Screenshot by Lightshot Here you can see that I dont have my neon material

Can you send a screenshot of your transactions?

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Well, you can remove gamepass from your inventory to buy them again. So I’m assuming that’s what you did to try and get your money back because you didn’t like it after having it for 2 years.
Also, CC doesn’t do refunds, no matter what.

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I didnt wanted to refund that and I didnt removed it from my inventory

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It just got removed from my inventory without my knowing

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So I want to get back that gamepass, please

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Like I said, CC doesn’t do refunds no matter that.
Go complain to the community manager or Panwellz if you want to be like that.

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